Refund Policy
Refund Eligibility and Timeline
All refund requests must be submitted to the Program Department by 5:00 PM on the final deadline of the respective tier in order to be processed within that tier.
How to Apply for a Refund
- Candidates must send a formal refund request via email to their respective Program Department and copy the email to sr.program.coordinator@iittnif.com.
- This email will be treated as a notice of withdrawal.
- The refund amount will be calculated as per the applicable tier-based policy.
- Mandatory Information:
- Please include your Full Name, Programme Name, and Application Number and Transaction Details in all refund-related communications.
- Important:
- Requests sent via WhatsApp, text message, phone calls, or to any other email addresses will not be considered valid.
- The refund process may take up to a maximum of 30 days from the date the refund request is initiated.
Grievance Redressal
Any grievance or dispute regarding the refund must be addressed to:
Email: osd@iittnif.com
Subject Line: Refund Grievance – [Your Application Number]
Razorpay Payment Gateway Terms
- All online payments made through Razorpay are subject to Razorpay’s terms and conditions.
- In case of payment failures or double payments, the issue must be reported to sr.program.coordinator@iittnif.com and accounts@iittnif.com along with transaction ID, name, and proof of payment.
- Any convenience or gateway charges deducted by Razorpay are non-refundable.
Important Notice
- The institution reserves the right to revise or amend this refund policy at any time without prior notice.
- By making a payment through Razorpay, you agree to abide by these Terms & Conditions and Refund Policy.