{"id":2079,"date":"2026-09-10T09:58:13","date_gmt":"2026-09-10T09:58:13","guid":{"rendered":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/?page_id=2079"},"modified":"2026-10-16T05:05:02","modified_gmt":"2026-10-16T05:05:02","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/return-refund-policy\/","title":{"rendered":"Return & Refund Policy"},"content":{"rendered":"\t\t
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At\u00a0Udhbava Studio<\/strong>, each piece is handcrafted and often created in limited quantities. As a result, our products are unique in nature and may exhibit slight variations in color, texture, finish, or appearance. These variations are an inherent characteristic of artisan-made creations and should not be considered defects.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Returns & Exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Due to the handcrafted and limited-edition nature of our products, we do not accept returns or exchanges for reasons such as:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tChange of mind<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPersonal preference<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tMinor variations in color, texture, finish, or design<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tDifferences resulting from the handmade production process<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    Damaged or Incorrect Products<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    If a customer receives a damaged product or an item different from what was ordered, they must notify us within 48 hours of delivery by providing:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOrder details<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tPhotographs of the product and packaging<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tA description of the issue<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      Upon verification, we may, at our discretion:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tArrange for a replacement, subject to availability; or<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tIssue a refund for the affected product<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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        Refund Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        Approved refunds will be processed through the original payment method used during purchase. Refund timelines may vary depending on the payment provider and banking institution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Refund requests for damaged or incorrect products will be reviewed and decided on a case-by-case basis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Where a return is approved, the customer may be required to return the product to Udhbava Studio. Any refund will be processed only after the returned product has been received and verified to be in the same condition as documented in the photographs and information initially provided by the customer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Approval of refunds, replacements, or exchanges shall be at the sole discretion of Udhbava Studio based on the circumstances of each case.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Customized & Made-to-Order Items<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        Customized, personalized, commissioned, or made-to-order products are non-refundable and non-returnable unless they arrive damaged or incorrect.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        For any concerns regarding your order, customers may contact us through the contact details provided on the website. We will make every effort to resolve genuine issues in a fair and timely manner.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        At\u00a0Udhbava Studio, each piece is handcrafted and often created in limited quantities. As a result, our products are unique in nature and may exhibit slight variations in color, texture, finish, or appearance. These variations are an inherent characteristic of artisan-made creations and should not be considered defects. Returns & Exchanges Due to the handcrafted and…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2079","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/pages\/2079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/comments?post=2079"}],"version-history":[{"count":7,"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/pages\/2079\/revisions"}],"predecessor-version":[{"id":3494,"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/pages\/2079\/revisions\/3494"}],"wp:attachment":[{"href":"https:\/\/pixeldigitalagency.com\/clients\/udhbava\/wp-json\/wp\/v2\/media?parent=2079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}